Roar Living Happiness Guaranteed Policy

45 Day Money-Back Happiness Guarantee:

At Roar Living, we pride ourselves on the quality of our products and customer satisfaction. We offer a 45 Day Money-Back Guarantee on your first ever order. If our products do not meet your expectations, you are eligible for a full refund for up to 3 bottles from your first order within 45 days of purchase.

  1. The participation of the “Money Back Guarantee” offer (“Offer”) is for those who are 18 years or over.

  2. Roar Living may verify the validity of your claim. Roar Living shall be entitled to reject any claim and prohibit any one from participating in the Offer if Roar Living deems there is an abuse of the Offer, a fraud in the claim or an intent to jeopardise the fair operation of the Offer.

  3. By participating in the Offer, you accept these terms and conditions.

Refund Eligibility

  • Refunds are available only for up to 3 bottles from the first order.
  • The product must be returned within the 45 Day Money-Back Guarantee period.
  • Future orders, subsequent to the first order, are not eligible for refunds.

Refund Process

  • Contact our Customer Service team at [Customer Service Email] to initiate the refund.
  • Provide the details of
  1. Order number
  2. Name used for the order
  3. Purchase date
  4. Reason for refund
  5. Bank account details (BSB & Acc for the refund)
  • Once we receive and inspect the returned items, and the return is approved, a refund will be processed to the original payment method.
  • Please allow up to 10 business days for the refund to be reflected in your account.

Refund Amount

  • The refund amount will include the product price it was purchased for.
  • Original shipping fees and return shipping costs are non-refundable.

Exclusions

  • Products that are damaged, altered, or abused after delivery are not eligible for a refund.
  • Future orders, beyond the first order, are not eligible for the 45 Day Money-Back Guarantee.

Contact Us

If you have any questions or concerns regarding our Refund Policy, please contact our Customer Service team at support@roarliving.com.au